AI Receptionist for the front door you already have

Answer every call, text, and chat 24/7. Book, reschedule, answer hours and location, and hand off to your team with the full thread when judgment is needed.
Answer every call, text, and chat 24/7. Book, reschedule, answer hours and location, and hand off to your team with the full thread when judgment is needed.

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AI receptionist answering phone, text, and chat on the channels you already run

What is an AI receptionist?

Your front door should never go to voicemail. An AI receptionist answers every call, text, and chat, resolves what your policies already cover, and hands off to a person with full context when they need to step in. Use a new phone line or one customers already know. Your team keeps the tools they already use.

  • Your phone line, your choice: use a new number or one customers already know.
  • Overlay, not rip-and-replace: layer on the telephony and helpdesk you already run.
  • Grounded policies: answers come from your knowledge, tickets, and procedures, not a guess.
  • Human judgment stays in the loop: VIP, complaint, and exception requests transfer with the full thread.

By the IrisAgent team · Last updated September 14, 2026

Never miss a booking, after-hours call, or chat.

Peak lunch, closed hours, and weekend spikes are when the front door slips. An AI receptionist picks up on phone, text, and chat, follows the rules you publish, and keeps the conversation moving so customers are not left on voicemail or waiting for a callback.

Your team still owns VIP, complaint, and exception work. They just start with the full thread instead of a cold transfer.
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Never miss a booking, after-hours call, or chat.
Your phone line. Keep your stack.

Your phone line. Keep your stack.

Use a new phone line or one customers already know. You layer coverage onto the telephony and helpdesk your team already runs, including Zendesk, Salesforce, Intercom, Freshworks, and HubSpot. If a connector is not listed, it still works with the tools you already use.

No contact-center migration. When a person needs to take over, they stay in the same inbox.
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Resolve the routine. Hand off with the full thread.

Book, move, or cancel. Answer hours, location, parking, and policy questions. Route multi-location requests to the right site. Keep waitlist and last-minute changes in one conversation.

When the request needs a person, your teammate gets the transcript and what was already tried. The customer does not repeat themselves, and your front door stays covered while judgment stays with humans.
Book a demo
Resolve the routine. Hand off with the full thread.

What the AI receptionist does

Built for any business that cannot miss the front door on phone, text, or chat. Restaurant groups can also see the restaurants industry page.

Book, move, or cancel without a missed front door

Customers reserve, reschedule, or cancel by phone, text, or chat while your team is busy. IrisAgent follows the rules you set and only taps a person when the request needs judgment.

Hours, location, parking, and policy FAQs

Answer the questions that hit voicemail after close: hours, location, parking, menus or offerings, and published policies. Customers get a consistent answer 24/7.

Multi-location routing to the right site

Ask for the location and the details that matter, then route to the right site using the policies you set for each place. Policies stay consistent across the group.

Waitlist and last-minute changes in one thread

Add to a waitlist or move a last-minute request in the same conversation. If it needs a person, a teammate gets the full thread instead of a cold transfer.

Pricing

Simple plans. Minutes included.

Pick a receptionist tier. Add chat and WhatsApp when you want.

Receptionist

$400/mo
2,000 included minutes
  • ✓Answers calls 24/7
  • ✓Books, moves, or cancels appointments
  • ✓Answers hours, location, parking, and policy FAQs
  • ✓Captures caller details and requests
  • ✓Passes the call to your team (live call transfer)
  • ✓Speaks 50 languages
5 simultaneous calls
Standard email support
No quarterly account review
Most popular

Receptionist Growth

$800/mo
5,500 included minutes
  • ✓Everything in Receptionist
  • ✓Outbound reminders
  • ✓Priority support (email/chat SLA better than base)
15 simultaneous calls
Priority email/chat support
No quarterly account review

Receptionist Custom

Custom
From 12,000+ included minutes
  • ✓Everything in Growth
  • ✓API + webhooks
  • ✓SSO / security review
  • ✓Dedicated onboarding + quarterly business review
  • ✓Custom workflows / integrations
25+ simultaneous calls
Priority email/chat support
Quarterly account review

Optional add-on: Conversational AI (chatbot + WhatsApp)

Add chat and WhatsApp coverage on top of your voice plan. Pricing follows the same tier, with conversations included each month.

On Receptionist
$100/mo
300 conversations included
On Growth
$200/mo
700 conversations included
On Custom
Custom
1,500+ conversations · contact us
Put an AI receptionist on your front door
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Any questions?

We got you.

IrisAgent AI Receptionist

Restaurants

Reservations, waitlists, and multi-location floor policies.

See restaurants

Multi-location operators

Route callers and texters to the right site with consistent policies.

Book a demo

After-hours coverage

Keep the front door open when your team is offline or slammed.

Book a demo