No More Menus or Hold Music—Just Voice AI That Listens and Solves
From greeting to resolution, our AI Voice Agent delivers seamless, frustration-free support.
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Smart, Personalized Conversations
With advanced contextual awareness, the Voice AI agents remember previous interactions, understand customer intent, and deliver responses that are personal and relevant.
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Purpose-Built for Enterprise Challenges
Omnichannel Support between voice calls, chat, and messaging. Intelligent Routing to transfer complex queries to the most qualified agent, providing full conversation context to ensure smooth transitions.
GET STARTED FOR FREEEnterprise-Grade Security and Integration
A SOC-2 compliant Voice AI with secured cloud hosting, integrating seamlessly with your existing technology stack, requiring no disruptive re-platforming, while supporting a phased deployment approach that minimizes risk.
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We struggled in the past with tagging. Some of the issues w faced were based on human error - several agents were tagging th same conversation and would not always use the same tag. This then in turn, leads to the tag bloat. For us tagging is important fo product insight, but also for identifying the topics we spent most time on and trying to either apply some proactiv support/deflection measure for these topics. In the end, we started using IrisAgent to automatically tag our conversations We’ve found this really beneficial and our product team loves it too.
95%
tickets auto tagged
30%
time saved
Working with IrisAgent feels like a true partnership. Their team listens, adapts, and keep collaborating with us every step of the way. The IrisAgent partnership continues to be a key enabler in our journey to modernize and scale customer support at Dropbox—with AI at the core. Our focus remains clear: empower our support agents to do their best work and ensure our customers get the help they need—quickly, accurately, and at scale.
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160K
email mins saved in H1
2 mins
reduction in email AHT
IrisAgent is critical to our strategy of AI-powered customer support. IrisAgent has successfully deployed intelligent ticket routing, AI answers, and customer self-serve improve our support KPIs and efficiency.
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10x
faster responses
30%
tickets resolved with AI
Transform your customer
support operations
support operations
10x
faster responses
40%
tickets deflected
95%
accuracy with no hallucinations
Any questions?
We got you.
Yes, our solution supports multilingual interactions to serve a diverse customer base.
Most clients are up and running within a couple of weeks, with full support from our onboarding team.
No, Voice AI Agents handle routine queries, allowing your human agents to focus on complex and high-value interactions.